Manager, Practice Operations

Oversees all aspects of the daily operations of assigned clinical practices. Ensures the ongoing successful performance of practice operations.

Responsibilities

• Manages the day-to-day operations in compliance with established policies and procedures.
• Participates in interpreting and implementing policies and procedures.
• Ensures employee conformance to established practices and trains staff accordingly.
• Establishes credibility and a strong presence in the dental practice setting.
• Identifies potential problem areas, develops a system for objectively monitoring performance, and regularly seeks solutions for improvement.
• Develops and maintains an open, professional, and effective line of communication with physicians and staff.
• Prepares reports and audits current procedures to monitor efficiency of operations.
• Requires regular travel to affiliated dental clinics in the San Antonio and Laredo areas to provide operational support and ensure consistency in patient care and service standards.
• Performs all other duties as assigned.

Qualifications

• Ability to demonstrate in-depth knowledge of concepts, practices, and policies in Clinical Operations.
• Ability to direct and contribute to initiatives and processes within the organization.
• Builds and maintains positive working relationships within individual work groups and across departments through open communication and collaboration.
• Two years of supervisory experience in a dental clinic and/or ambulatory care setting is required.
• A bachelor's degree is required.